Practice Management

Ms Marie McGillivray

Practice Manager

The practice manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The practice manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.

Administration

Mrs Lynn Truesdale (f)

Lead Administrator

Responsible for overseeing administration workloads to ensure the practice runs effectively on a day to day basis

Reception

Mrs Linda McNulty

Receptionist staff attend to patients on the phone and in person. They coordinate and organise appointments and documentation to facilitate the smooth running of the practice.

They are there to assist you.  They will always ask you a small number of personal questions to ensure your call is dealt with by the correct member of our team 

They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits. 

All staff adhere to the Practice Confidentiality Policy.

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